Many of our stock items entitle you for FREE SHIPPING. These items display the FREE SHIPPING Ribbon on the product Grid and Product Page. When adding items to the Shopping Cart or Checking Out enter your postcode in the field provided as normal. No shipping charge will appear as shipping is free on this item. If you place an order combining items with FREE SHIPPING and items that have a shipping fee, only the items with a shipping fee will display shipping method and cost. Select your shipping method and Checkout.
We will guarantee you goods will be dispatched no later than the next business day after your order is received. We often dispatch same day on orders received before 1 pm. Tracking information is supplied via email.
To calculate postage to your location simply place item/items in the shopping cart. Enter your State and Post Code and your shipping costs will be automatically calculated and shipping options displayed.
You will receive a tracking number within 1-3 Business Days. Our dispatch services include Australia Post, eParcels, and Courier.Please allow 1-3 days for processing of your purchase, you will receive an invoice and a consignment tracking number for your purchase via email.You can track the progress of your Australia Post delivery at https://auspost.com.au/parcels-mail/track.html#/trackIf dispatched via another service you will need to track your parcel via the relevant service.
If you are not in attendance to accept delivery, the driver will leave a card in your mail box so you can pick-up from the local depot/post office or arrange a re-delivery.Except for small items such as strings, cables or accessories which are deliverable to a letter or PO Box, we require someone to be present at the place of delivery to confirm delivery.Providing a business address where someone will be present for the order is recommended if you are unavailable at home.
This means your item exceeds allowed Australia Post weight and dimensions. Due to these restrictions, you will be unable to complete regular checkout. In these cases alternative shipping methods will need to be arranged. So we can assist you with placing your order and arranging delivery, please call us on 03 95782426 or email email@example.com. Upon receipt of your enquiry, you will be provided with a freight quotation and order total. Until this quotation is agreed upon, you are under no obligation to continue with your order.Our representative will assist you in finalizing payment and shipping arrangements. Your goods will be shipped by courier of our choice to your residential address.Depending upon location this method can incur considerable expense, especially when dispatching to remote areas (NT, Outback WA, Regional SA, Regional NSW & North QLD).It’s the customer’s responsibility to be in attendance to sign for the delivery. Extra charges will apply for re delivery if address is unattended at time of original delivery, goods will not be released by the freight company until extra fees are paid.In some cases, it is possible for us to arrange for the goods to be drop shipped from our supplier’s warehouse. The following conditions will apply; • Delivery to NON-RESIDENTIAL OR INSTITUTIONAL/BUSINESS addresses must be during regular Monday - Friday, 9.00am - 5.00pm business hours. • Someone MUST be in attendance to sign for delivery. • These conditions DO NOT include businesses operating out of DOMESTIC premises in RESIDENTIAL areas.
This service is not always available, and is at the discretion of carrier used for delivery. This request is at at your own risk! All freight warranty & insurance will be void if you do so. Melbourne Music Centre recommends strongly against it. Related Question: Can the courier or delivery person call me prior to delivery? Once again, this service is not always available, and is at the discretion of carrier used for delivery. We can make this request but there is no guarantee that the courier will do so.
Our ETA is 3-7 Business Days, which excludes Weekends.
Unless otherwise stated our goods are delivered via Australia Post and we supply a tracking number that is contained in your dispatch invoice.You can track the progress of your delivery at https://auspost.com.au/parcels-mail/track.html#/track If dispatched via another service you will need to track your parcel via the relevant service.
Please email us at firstname.lastname@example.org We will require the following: - Your Reference/Customer number - A description of the issue with the item - If Possible Photos/Videos that clearly depict the problem. We will strive to remedy the situation ASAP in the most effective way possible. Melbourne Music Centre Accepts no responsibility for faulty or damaged goods not reported within 48 hours of delivery.
Unfortunately, orders can only be accepted via our website where an Australian mainland or Tasmanian Mainland State Isle address is provided for delivery. We do however accept international orders, please visit our International Sales page for more information regarding payment and shipping options.
CLICK & COLLECT
You are welcome to visit our Retail store to collect your order in person. To do this you will need to apply the CLICK & COLLECT discount code during checkout to avoid freight charges being applied at checkout. Your order must be paid in full before it can be released.
PLEASE READ:In choosing the Click & Collect option you are agreeing to pick up your order from our retail store.No Click & Collect orders will be dispatched to customer’s address.
Things to consider;
When choosing the Click & Collect option to pick up your order in person from our retail store, please enter the CLICK & COLLECT discount code in the box provided at either the shopping cart page or checkout page.If making your payment Via Pay Pal express you will enter your code from the 'Review Your Order Page' when you are redirected back to Melbourne Music Centre from Pay PalPlease visit our CLICK & COLLECT Information page located on our Home Page to see visual examples of how to Apply Discount Code CLICK & COLLECT
When your order is ready for collection, a confirmation email stating that “Your order is now ready for Pick up” will be sent to your email address and a copy of the Invoice will have also be sent as your proof of purchase.
Please bring your Invoice and valid ID with you to the store when collecting your order.Without a copy of your invoice your order cannot be released.Melbourne Music Centre is open 7 Days a week.
Business Hours Mon to Fri 10.00am to 6.30pmSat & Sun 10.00am to 5pm.Please check our home page for Public Holiday Hours.
PayPal is our preferred payment option:- We accept PayPal payments at checkout on this website and it provides streamed lined checkout.- You can pay with Visa or Mastercard using PayPal even if you don't have a PayPal account.- Pay Pal offers customer protection and simple refund procedures.- PayPal is free for buyers.- Shop without sharing financial information.- 100% protection against unauthorised payments sent from your account.
We also accept the following: - VISA- MastercardWhen using a credit card, please ensure that your billing name is entered exactly as it appears on your card. For the protection of our customers, all financial details are passed through a secure server using the latest 256-bit SSL (Secure Sockets Layer) encryption technology and transactions cannot be processed if billing information is not 100% accurate.
Do you take international orders?